Frequently Asked Questions
No prescription is required to use our service. However, we strongly recommend consulting with your physician before placing an order. Our aim is to assist individuals who have already received a consultation from their doctor and are seeking cost-effective alternatives in the form of generic products with the same active ingredients.
If you wish, you can also upload your prescription, and we will include it in your order. All prescriptions must be sent to support@ivermectincure.net with your order number and name.
Yes, we are a legitimate and trusted company.
We understand that ordering online—especially for important products like medicine—requires trust, and we’re committed to earning yours.
Here are a few ways you can feel confident about us:
We operate in compliance with all applicable laws and regulations, including strict international standards for safety and quality.
Our products are sourced from certified manufacturers that follow Good Manufacturing Practices (GMP).
We provide order tracking, customer support, and clear communication throughout the process.
You’ll receive a confirmation email with your order details, and we’re always here to help if you have questions.
If you ever need more information or reassurance, our Customer Service team is just a message away!
The estimated delivery time for your medicine is around 10 to 14 days. However, please note that in some cases, it might take up to 30 days due to technical reasons.
One possible reason for a delay is that your package must go through customs, which can take longer than usual—especially if there are a lot of parcels, updated customs procedures, or changes in flight schedules.
You can buy a prescribed drug online by sending a scanned copy of your prescription to our email (team.ivermectincure@gmail.com).
Yes, they are completely safe. Generic drugs are produced under strict European and international regulations, following the highest standards for safety and quality.
Taking ivermectin is simple, but there are a few important guidelines to follow.
Make sure to swallow the tablet whole with water—do not chew, crush, or grind it. It’s best to take the medicine on an empty stomach: either 1 hour before a meal or 2 hours after eating.
Following these directions helps the medicine work more effectively. Avoid common mistakes like chewing the tablet, as this can reduce its effectiveness.
The minimum expiry date of delivered medicine won’t be less than 6 months which is in accordance with our standards and working policy.
If you need medicine with a better or longer expiry date, you can specify this requirement by contacting our customer service.
You can track your order using the tracking number provided by the shipping company.
We will send you the tracking number by email as soon as your order is ready to ship.
If you don’t have a tracking number, tracking may still be possible depending on the logistics provider.
Feel free to contact our Customer Service when placing your order—we’ll be happy to let you know which shipping company is handling your delivery.
Yes, you can cancel your order—as long as it hasn’t been dispatched yet.
If it’s still in the processing stage, we’ll issue a refund, minus a small cancellation fee.
Please note that once an order has been processed or shipped, we can no longer cancel it. In some cases, this can happen within just 12 hours of placing the order, so be sure to reach out to us as soon as possible if you need to make a change.
In this case, it is very important to contact us immediately. We will send you a corrected dose of the medicine.
A confirmation email is usually sent automatically within a few seconds of completing your order. If you haven’t received it, here are a few things to check:
Spam or Junk Folder: Sometimes our emails might end up there by mistake.
Mark as Safe: If you find the email in your Spam or Junk folder, please select “Mark as not spam” or “Add sender to safe list.” This will help ensure future emails from us go straight to your inbox.
If you still haven’t received the email, feel free to reach out to our Customer Service team—we’ll be happy to help!
